Welcome to the Office of the City Clerk. I’m excited to present our 5-Years Strategic Plan in this format. This represents just another way we strive to continuously improve service to our stakeholders while integrating technology and reducing paper, whenever possible. Each year this office reevaluates its long term priorities, taking into account what we have already accomplished and where technology is leaning, to ensure our services remain state-of-the-art. We also align our goals each year to the Mayor’s objectives with a focus on fiscal stewardship and innovation to be a well-run City for all Angelenos. Through thoughtful strategic planning, the Office of the City Clerk will accomplish its goals by creating better transparency, accountability, simplicity and consistency in everything we do. Holly L. Wolcott