5 Year Strategic Plan

Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

- Implement first year of new NC Funding Policies and Guidelines
- Train all NC financial officers
- Complete first year utilizing online funding portal with 80% expenditure rate
- Enhance portal to include special fund tracking

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

- Revamp annual eval process and timeline
- Develop management academy program goals and secure contractual services
- Create new employee orientation video

Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

- System enhanced to include inventory and event process tracking and reporting
- Contract process fully automated
- E-signature process developed and operational

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

- Enhance online evaluation process to include e-signatures
- Current supervisors receive management academy training
- Hospitality component and manager's checklist added to onboarding process

Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

- Develop and manage roll-over funding and donation receipt processes and integrate with existing online portal
- Enhance training and create online training videos on NC Funding topics

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

- Expand management academy to non-supervisors for staff development
- Develop on-line desk manuals

Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

- Expand NC Funding system portal capabilities

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

- Complete online onboarding system

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

- Training has been made available to all applicable City Clerk staff

ADMINISTRATIVE SERVICES

Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)