Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

- Implement first year of new NC Funding Policies and Guidelines
- Train all NC financial officers
- Complete first year utilizing online funding portal with 80% expenditure rate
- Enhance portal to include special fund tracking

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

- Revamp annual eval process and timeline
- Develop management academy program goals and secure contractual services
- Create new employee orientation video

Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

- System enhanced to include inventory and event process tracking and reporting
- Contract process fully automated
- E-signature process developed and operational

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

- Enhance online evaluation process to include e-signatures
- Current supervisors receive management academy training
- Hospitality component and manager's checklist added to onboarding process

Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

- Develop and manage roll-over funding and donation receipt processes and integrate with existing online portal
- Enhance training and create online training videos on NC Funding topics

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

- Expand management academy to non-supervisors for staff development
- Develop on-line desk manuals

Create a transparent, interactive process to manage and report NC Funding activity for use by staff, NC financial officers, and the public

- Expand NC Funding system portal capabilities

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

- Complete online onboarding system

Hiring, Onboarding, Staff Development, Retention and Sustainability Plan (knowledge transfer, performance appraisals, training, management academy, peer-to-peer mentor groups)

- Training has been made available to all applicable City Clerk staff